Our clients are property professionals established in Northamptonshire. Their services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. This firm is one of the largest independents letting agents in the UK.
Their credentials, resources and network in the property industry give them a unique position, where they have access to various vendors, applicants, and investors. This gives them sales division considerable advantage and enables them to negotiate sales very efficiently. Moreover, their vast portfolio of managed properties allows them to offer some great buy-to-let opportunities to investors
JOB TITLE: Administrator
REPORTING TO: Operations Manager
Overview to role
An opportunity for a bright, organised, numerate candidate with excellent communication skills looking for a varied role in a busy office environment.
Specific Tasks
• Download and reconcile banking transactions from the previous day which includes PDQ entries, cash, standing orders, BACS payments and cheques.
• Cash received in the office should be banked on the same day.
• Prepare landlords payments 3 x week (Mon. Wed, Fri). Check that the payments to be made are correct and modify where necessary.
• Respond to Landlord and tenant enquiries
• Pay Contactors/Utility Bills.
• Issue arrears letters – 7, 14 & 21 days, issue section 8 & 21 notices and check on the previous weeks activity to ensure that the outstanding balances are being effectively collected, following up with telephone calls where necessary.
• Take rent payments over the phone (Virtual Terminal).
• Process new move-ins on a daily basis.
• Register the deposits with relevant schemes.
• Ensure that all deposit refunds have been returned within prescribed time limits
• De-register the deposits.
• Rent Protection - Claims and renewals.
• Monthly deposit reconciliation.
• End of the month bank rec.
• Quarterly overseas LL tax return
• Monthly Portfolio reports
Person Spec
Essential
• Must be able to demonstrate experience in admin, finance, and/or customer services
• Experience of data entry preferably in an accounting arena
• Good attention to detail
• Able to work within clearly defined processes and structures.
• IT SKILLS - Excel and Word
• Good Communication and ability to handle difficult situations is a must (You will be chasing tenants for arrears and speaking regularly with landlords)
Desirable
• Client account management experience or accounts knowledge
HOURS OF WORK: 8:30-5:30 Monday to Friday with 1 hour lunch
SALARY: £28,000 – £30,000 DOE
This is reviewed annually on 1st April
HOLIDAY: 20 days plus bank holidays
BENEFITS:
• Support to study role related qualifications
• Cash health scheme which are paid the basic level for all staff members and successful completion of probationary period (12 weeks)
• Various bonus incentive schemes for hitting targets
• £50 per quarter for those that do not take unscheduled leave
HEALTH & SAFETY: No current issues to report on site
To apply please send your CV to candidate@thegraduaterecruitment.co.uk quoting TGR3116C