Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing, and client follow-up to provide a memorable customer experience.
- Keeping customers up to date with any Paul Smith activity: collaborations and shop events to ensure they are fully engaged with the Paul Smith brand.
- Providing an 'above and beyond' experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
- Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store's KPI and Sales performance.
- Taking initiative and care with stock-related duties including delivery processing, customer orders, store-to-store transfers, end-of-season returns, and stocktakes.
- To ensure visual presentation, store maintenance, and housekeeping is kept to the company's desired standard, both on and off the shop floor.
- Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from clients, also undertaking end-of-day till procedures when necessary.
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