An exciting opportunity has arisen for a Proclaim Developer to join a fast-growing and leading specialist law firm in the UK. This role offers the chance to work in a collaborative, team-based environment, focusing on the development and enhancement of Access Proclaim, the core system that underpins business operations.
Key Responsibilities:
* Develop, maintain, and enhance the Proclaim case management system, including creating new workflows and templates.
* Optimise existing workflows to improve efficiency and functionality.
* Work within set deadlines to support business priorities and ongoing projects.
* Collaborate with users and managers to gather requirements and implement solutions.
* Test and deploy system changes, ensuring smooth implementation and minimal disruption.
* Provide go-live support where necessary.
* Offer technical application support to internal and external users, liaising with third-party suppliers when required.
* Assist the Service Desk, taking ownership of support calls until resolution or escalation.
* Manage the Proclaim database, ensuring regular upgrades and patches are applied in line with vendor specifications.
* Work independently or as part of a team on development projects.
* Be flexible to work outside standard hours when required for urgent development work or project rollouts.
* Strong stakeholder management skills, with the ability to translate business needs into technical solutions.
Desirable Skills (Not Essential but Beneficial):
* Experience with T-SQL.
* Knowledge of e-signing technologies.
* Experience working with web services and APIs.
* Previous experience in legal case management, particularly in Housing Conditions, Environmental Protection, or Litigation.
* Understanding of Agile methodologies.
* General IT support experience, such as Windows, Active Directory, M365, and Amazon Workspaces.
* Commercial awareness of business operations.
Ideal Candidate Qualities:
* Strong communication skills with a proactive and solutions-focused approach.
* A mindset for continuous improvement and process optimisation.
* A customer-focused approach with the ability to understand user needs.
* Problem-solving abilities and an analytical mindset.
* Ability to work independently and as part of a team.
* Effective time management, with the ability to handle multiple priorities.
* Exceptional attention to detail.
This role is perfect for a driven and experienced Proclaim Developer looking to further develop their expertise and contribute to the ongoing enhancement of a critical business system.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Legal Services
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