Are you a security professional looking for an exciting opportunity in one of London’s busiest business hubs? If so, Apply now Ward Security is seeking a dedicated Contract Support Officer to join our clients site, a prestigious business centre situated just steps away from Cannon Street and only a three-minute walk from Mansion House, Bank, and Monument stations. With excellent transport links and easy access to the London Underground, this is the perfect opportunity for someone looking to work in a central and vibrant location. The ideal candidate will possess the skills to deliver an effective and efficient service to the client, ensuring the safety and security of the premises at all times. You will have proven experience in a security role, with a strong understanding of security protocols and the ability to handle various situations calmly and professionally. Your excellent communication skills will allow you to interact with staff, visitors, and clients effectively, while your attention to detail and vigilance will ensure that potential risks are identified and addressed promptly. IT literacy, including the ability to operate security systems and emergency equipment, is essential. Above all, you will bring a positive attitude, a strong work ethic, and a commitment to delivering exceptional service, whether working independently or as part of a team. Position: Dedicated Contract Support Officer Pay rate: £13.26 per hour Shift Pattern: Guaranteed hours -Various- Days Nights Weekends Location: London, EC4N Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Employee referral scheme Progression, training, and development opportunities Additional benefits we offer via our ReWard membership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Duties: Report any issues to the supervisor or duty manager Ensure all instructions, both written and verbal are adhered to Guard access points, permitting or refusing entry, restraining trespassers Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets. Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents Complete daily reports, including relevant information, observations, surveillance footage, and signatures Carry out ID checks Be vigilant to the Health and Safety risks Excellent communication skills to all levels – verbally, written, phone and by security radio’s Work effectively as part of a team or can work on own initiative A positive attitude to dealing with people and taking on challenges Must have: Valid SIA licence Proven work experience as a Security Guard or relevant position Excellent customer service and communication skills Surveillance skills and detail orientation IT literate- Ability to operate detecting systems and emergency equipment Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500 of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success. Other details Job Family Operations Job Function Commercial Pay Type Hourly Employment Indicator Zero Hours Hiring Rate £13.26 Job Start Date 24 October 2024