Sales and Spares Coordinator
* Location: Eye, Suffolk
* Job Type: Full-time
* Salary: On Application
Our client is a leader in the food manufacturing and processing industry with over thirty years of expertise in the design, manufacture, and installation of food conveyor systems.
They are currently seeking a proactive and detail-oriented Spares Coordinator to join their after-sales team.
Day-to-day of the role:
* Maintain relationships with existing customers, ensuring their needs are met efficiently.
* Handle customer enquiries via phone or email regarding spare parts.
* Manage the end-to-end sales process for spares, including liaising with customers and suppliers.
* Request quotes from suppliers and process purchases, ensuring the best price and quality.
* Produce and follow up on quotations to convert enquiries into sales orders.
* Maintain high standards of housekeeping within your working environment and engage in continuous improvement activities.
* Communicate effectively with operations across all departments.
* Promote spares sales actively for all contracts and issue priced recommended critical spares lists for all new and recent contracts.
* Perform data entry on our MRP system for subcontracted work.
* Proactively seek new business opportunities.
Required Skills & Qualifications:
* Experience in a similar role within the manufacturing/engineering sector.
* Excellent verbal and written communication skills.
* Strong interpersonal and customer service skills.
* Exceptional organisational skills and attention to detail.
* Proficient in IT, including Word, Excel, email, and familiarity with MRP systems.
* Ability to work both independently and as part of a team.
* Exceptional time management skills with the ability to meet critical deadlines.
* A positive attitude and a strong desire to learn and grow within the company.
Benefits:
* Free onsite parking.
* Workplace Pension Scheme.
* Death in service cover.
* 25 days holiday plus bank holidays.
* Office-based Monday to Friday work schedule.
If you are motivated and have experience in spare parts sales within the manufacturing/engineering industry, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position.
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