Voluntary Action Harrow is looking for a Grant Monitoring and Evaluation Manager. This role involves developing and implementing monitoring and evaluation frameworks for both internally and externally managed programmes. Responsibilities include managing data collection, building strong relationships with a wide range of stakeholders, and contributing to training and capacity-building initiatives within the team.
Responsibilities
* To create monitoring and evaluation frameworks for internally and externally managed programmes
* To receive monitoring information from funded organisations and create reports/presentations as needed
* To set up processes for VCS organisations to feed in issues they or their clients are facing
* Offer tailored training, one-on-one guidance, and practical data-gathering tools to support VCS organisations in completing monitoring and evaluation. This approach empowers participants, enhancing their confidence, knowledge, and expertise to conduct impactful evaluations.
* To manage the Harrow Giving grants customer relationship management (CRM) (Salesforce)
Stakeholder Engagement
* Build effective working relationships with a wide range of stakeholders, including residents, voluntary, community and faith sector organisations, social enterprises, local NHS services, and statutory sector partners.
* Support other staff and volunteers in delivering training if and as required.
* Contribute to the design and delivery of internal training when required.
* Maintain and update records on our database.
Skills, Competencies and Behaviours
* Skilled in recognising and addressing inequalities
* Proficient in monitoring and evaluation.
* Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
* Experienced in working collaboratively within multi-professional and multi-agency settings.
* Capable of maintaining accurate records and documentation.
* Effective time and diary management skills.
* Competent in navigating complex local community relationships and politics.
* Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
* Experienced in supporting and empowering staff and volunteers.
* Experienced in using databases (our system is Salesforce)
* Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.
Listening, Verbal, Written and Presentation Communication Skills
* Mentoring skills, ensuring that participants have understood
* Able to communicate well with clients, colleagues and other agencies
* Able to work in partnership in multi-professional and multi-agency settings
* Able to keep accurate records
* Able to effectively manage your time and diary
* Ability to negotiate complex local community relationships and politics
* Effectively liaising with colleagues and ensuring others are kept informed
* Supporting and empowering staff and volunteers
* Strong ICT skills, including adaptability to new systems and tools