What's involved with this role:
Temporary Pensions Officer/ Admin - Payroll Control & Reconciliations
Reference no: Surrey 101508
Pay Rate: £17.70 per hour PAYE
35-37 Monday – Friday, normal working hours
This opening assignment is for 2-3 months
City: REIGATE
Perform accurate and timely employee administration and transaction processes using systems (Unit 4) where appropriate, to agreed standards and targets. The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.
Key Responsibilities:
Ensure payroll and/or pension processing, administration and employee enquiries are dealt with in a timely and accurate manner.
Hold responsibility for providing exceptional customer service to employees and stakeholders while maintaining a high level of accountability and accuracy in all payroll-related activities. This role requires a strong technical acumen in payroll processing and relevant qualifications / experience to ensure compliance with payroll regulations.
Serve as the primary point of contact for all payroll inquiries and ensure a positive, courteous, and supportive experience for employees.
Oversee the work of junior payroll staff and provide support and guidance where required.
Supervise the accuracy and quality of payroll /pension processing.
Support the training and onboarding efforts of new team members.
Handling advanced / complex payroll / pensions calculations and issues.
Identifying and supporting process improvement initiatives to improve efficiency and enhance overall payroll operations.
Qualifications:
Educated to A level or equivalent, or able to evidence ability at an equivalent level.
Relevant HR, Management, business administration or financial qualification to NVQ Level 3/4, or able to evidence knowledge and understanding of relevant disciplines.
Knowledge:
Proficiency of knowledge of payroll and/or Pension systems and softwares
In depth knowledge of payroll and/or pensions laws, regulations, and taxation rules
Experience:
Previous relevant work experience.
Experience of maintaining and improving business/ database systems/secretarial processes and systems
Significant experience working in a customer facing environment
Payroll and/or Pension experience and understanding.
Skills & Abilities:
Good written and oral communication skills with the ability to build sound relationships with customers to improve customer service.
High level administrative/organisational and analytical skills.
Good IT skills.
Ability to work with others to achieve objectives and improve customer service.
Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative.
Ability to work to tight deadlines, and follow procedures
Ability to apply quality standards to all tasks undertaken, and review outputs completed by members of the team
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.
Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
ALD
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Job Ref: Surrey 101508
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.