Ready to find the right role for you? Operations Manager (Municipal Waste) Salary: Competitive plus bonus, company car/cash allowance and pension Hours: Full time, Monday to Friday - 40 hours per week - Shifts will vary depending on 24/7 service requirements Location: Central London When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus Option to choose from a company car or car allowance 25 days of annual leave Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage the operational services, ensuring exceptional service levels are maintained and customer needs are met. Implement, guide and control operational safety, performance, quality and cost effectiveness in line with Company policy and procedures. Ensure the cost effective management of the services on the contract, including waste collections, street cleansing and ancillary services whilst operating in line with compliance, legislation requirements and customer satisfaction levels. Manage a circa 110 employee workforce including environmental managers, supervisors, administration and operatives in line with the contract specifications. Manage the operational performance of the contract and the adherence of KPIs to ensure financial penalties are not applied, whilst ensuring the budget is met, reviewed and costs are monitored. Be the CPC holder for the contract and undertake transport managerial duties working closely with the workshop manager to ensure scheduled maintenance and servicing of the vehicles happens to schedule. Ensure all contract positions are staffed by competent persons and liaise with the Control Room & Resourcing Manager to ensure that the service is staffed as required. Ensure all resources and routes are operated in the most cost efficient way, whilst ensuring that fleet compliance, Health & safety etc are not compromised in any way. Ensure full service delivery through ensuring that issues e.g. workforce performance are managed proactively and prior to any complaints that may be received from the client or residents. What we're looking for; IOSH certificate. Municipal waste management experience. Experience of developing Health and Safety Policies and Procedures. CPC holder and if not willingness to achieve qualification in first year of position. Strong communication skills with operatives, management and client team. IT literate with experience of an operational management system. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 17-02-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.