We are seeking a dynamic, positive and strategic Online Communities Manager, working mainly on LinkedIn, to lead and grow vibrant digital communities of management leaders in the legal sector.This isn’t a social media manager or digital marketing role in disguise. Unlike product-focused community managers, this is a media role - all about cultivating meaningful, industry-relevant conversations, encouraging user-generated content and fostering connections among B2B professionals.The ideal candidate will be a proactive thinker with a knack for sparking discussions, seeing editorial and commercial opportunities for the wider business in community interactions, and ensuring the communities are an essential hub for their members.Pay and rewardPay: £35,000-£45,000pa DOE plus an average 5% end of financial year bonus (dependent on business performance)Full time, hybrid working (generally 2-3 days in office / 2-3 days WFH p/w)We would be happy to consider a four-day week PT applicant, for pro rata salaryKey ResponsibilitiesCommunity Engagement and Growth:o Provoke and facilitate high-quality discussions that address key challenges, trends, and opportunities within the legal industryo Encourage and empower members to contribute user-generated content, ideally focussing on challenges they face in their roles and answers to those challenges, but also case studies, articles of interest etc, while maintaining a professional and collaborative toneo Identify and engage industry thought leaders and influencers to participate and drive interest in discussions and potentially lead topics or areas of discussionContent and Discussion Management:o Develop and implement strategies to keep members engaged, including creating polls, running Q&A sessions, setting up virtual meetings for topic discussionso Stay close to legal industry trends to curate and share content that sparks interest and drives conversationso Monitor and moderate discussions to ensure they remain relevant, respectful, and aligned with community guidelinesCommunity Development:o Onboard new members by welcoming them and introducing them to the communities’ purpose and resourceso Regularly survey and conduct 121 conversations with community members to understand their needs and refine the community's value propositiono Build relationships with members to identify potential contributors, advocates and mavens for the communitiesMetrics and Reporting:o Track community engagement metrics, including active users, content contributions, and discussion participationo Provide regular reports to stakeholders, highlighting key insights, engagement trends and opportunities for improvemento Using analytics and your nose, identify gaps and areas for growth within the communitiesCollaboration with Internal Teams:o Work closely with editorial, marketing and sales teams to align community initiatives with business goalso Support content amplification by sharing relevant community discussions or insights with internal teams for broader distribution and internal L&DQualities expectedExperience:o A proven track record of managing professional or trade-focused online communities, either open (eg LinkedIn) or closed (such as Circle)Industry Knowledge:o A strong understanding of the challenges and trends faced by management leaders; ideally familiarity with or a strong understanding of the legal industry or the professional services sectorContent Strategy Skills:o Experience with generating and curating engaging, industry-relevant content and discussionsCommunication Skills:o Excellent written and verbal communication skills, with the ability to provoke thoughtful dialogue and build rapport with senior decision makersTechnical fluency:o Proficiency with community management platforms, analytics tools and social media; LinkedIn management experience is a mustAnalytical Thinking:o Ability to interpret data and use insights to refine community strategiesCollaboration:o Strong interpersonal skills to work effectively with internal teams and external stakeholdersWhy join us now?This is an opportunity to shape valuable online communities at the forefront of the legal sector, and contribute significantly to Burlington Media. By fostering dialogue among legal industry decision makers and leaders, you'll play a pivotal role in driving thought leadership, building connections, and influencing the trajectory of a dynamic and growing professional network, and play a vital part in growing the business.Who will you work with?You will work hand in glove with the editorial team and our event producer to feed topics and ideas into communities, and feed valuable information backWe have a marketing team of three who will help promote our communitiesThe sales team will be fascinated with all the conversations on our communities and you’ll be in touch with them constantlyWe will review the possibility for further recruitment to the community area in due courseYou will report directly to one of the co-CEOs - this is an important area of potential for the businessOur excellent benefits includeA commitment to proper hybrid working – no RTO for 5 days a week for us!25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas EveGenerous Westfield health cover for everyday healthcareAuto-enrolled pension plan with BMG contributionCycle to work scheme and commuter season ticket loanCommit a working day to charity each year on usEarly finishes on a Friday, even earlier on paydayFree fortnightly online yoga sessionFree access to our Mortlake office's micro-gymEye tests fundedFlu jabs funded