Summary
Start your journey with Portakabin – innovators in the science of building! We’re on the search for an energetic and motivated individual to join our GB Hire team in Merseyside as a Commercial Apprentice. If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you!
Wage
£20,000 a year
25 days annual leave + bank holidays Ability to buy an additional 5 days of annual leave Contributory pension Health & wellbeing services Cycle to work scheme Employee benefits program (100's of discounts, including shops, gyms and holidays)
Training course
Sales executive (level 4)
Hours
Monday - Friday. Flexible approach to working hours (core hours 10.00am - 2.30 pm. Specific working pattern to be determined - dependent on the apprentice and team requirements.
36 hours 15 minutes a week
Possible start date
Saturday 13 September
Duration
2 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* You’ll be hands-on, working as part of our commercial teams who are responsible for winning orders and maintaining customer relationships
* Receive in-house training to really understand the full range of Portakabin products and services
* Develop valuable skills such as effective communication, relationship building, presentation techniques and business development skills
* Create commercial proposals and deliver them in a format, style and technique suiting our customers
* Receive various channels of support including your line manager, Area Hire Managers, colleagues, and a mentor. You will also network with other apprentices across the business
Where you’ll work
Foundry Lane
Knowsley Business Park
Prescot
L34 9JG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MERCURI INTERNATIONAL (UK) LIMITED
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
* As an apprentice with Portakabin you will complete a Level 4 Sales Executive qualification supported through a blended learning approach with Mercuri International
* You will also carry out a structured in-house development programme to attain the relevant skills, knowledge and behaviours required to achieve your apprenticeship
* Throughout the duration of your apprenticeship you will be appointed a workplace mentor to support you with your learning
Requirements
Essential qualifications
GCSE or equivalent in:
* 3 x Non Specific (grade 4-9 (C-A*))
* English (grade 4-9 (C-A*))
* Maths (grade 4-9 (C-A*))
A Level in:
* 2 x Non Specific (grade 4-9 (C-A*))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Team working
* Initiative
Other requirements
2 x A Levels or equivalent (essential)