Job Description
Service Engineer\nLocation: Cardiff\nDepartment: Service & After Sales\nReports to: Service Manager\nAre you a motivated and skilled engineer with a passion for providing top-tier service and support? We are looking for a dedicated Service Engineer to join our dynamic team. In this role, you'll be responsible for providing excellent customer service and technical expertise, ensuring the smooth operation of equipment across a variety of industries.\nKey Responsibilities:\n * Provide first-line call-out and service support for customers\n * Perform routine servicing and breakdown response for service contract customers\n * Service and test LEV (Local Exhaust Ventilation) equipment in compliance with current COSHH legislation and HSE guidance\n * Commission and conduct performance testing on new equipment\nSkills, Experience, and Qualifications:\n * Proven track record in field service engineering\n * Solid understanding of engineering processes and technical problem-solving\n * Experience in the HVAC/dust and fume extraction industry is a plus\n * Experience with LEV testing and electrical qualifications are advantageous\n * Familiarity with HMIs and inverters is desirable\n * Proficiency in Microsoft Office and Excel\n * P601 Certification required\n * Full, clean driving license\nPersonal Qualities:\n * Self-motivated with a proactive attitude\n * Strong problem-solving and analytical abilities\n * Excellent communication and interpersonal skills\n * Ability to work effectively both independently and as part of a team\n * Dedicated with a willingness to travel\n * IT literate and adaptable to new technologies