1. Position: Electronics Technical Support Engineer
2. Salary: £35,000 to £40,000
3. Location: Lewes and on customer sites in the UK and occasionally abroad
4. Hours: 40 hours per week starting between 7am and 9am and finishing between 3.30pm and 5.30pm Monday to Friday
5. 23 days holiday rising with service, free parking available, private medical and other benefits
We are recruiting for a Technical Support Engineer to join a leading global manufacturing company operating in the electrical / electronics sector.
You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.
Other activities include:
6. answering technical questions and issues from customers via email, phone and Teams
7. configuring equipment ready for installation
8. preparing customer media using bespoke software
9. supporting other departments internally
10. working on several projects at any one time and involved in several aspects of projects
Projects range from physically installing equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues.
You will be provided with a company van with fuel card, tools, laptop, mobile phone and any required software.
You will need:
11. experience carrying out repairs on electrical and electronic devices including soldering, cable repairs and Molex crimping
12. knowledge and use of serial communication standards and protocols
13. knowledge or experience with Linux
14. experience of electrical and electronic system design
15. previous experience in a technical support role dealing directly with the customer
16. a full UK driving license or equivalent
17. a valid passport and able to travel globally as required
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.