Hours: 40 hours per week - most of the work will be carried out during the normal working week, however there will be times that out of hours work is required
Location: Meppershall, Bedfordshire, SG17 5NQ)
Contract: Permanent/ Full time
Salary: £35,000 per annum
The Technical Services Analyst will be responsible for managing the day-to-day internal IT systems of the Company. The role involves a wide range of technologies. Training and mentoring will be provided where required.
Responsibilities
It is the responsibility of the Technical Services Analyst to enable our staff to deliver excellent levels of service to our internal customers by providing a stable, secure and functionally-rich IT platform for our end users that reflects the high standard of IT systems we deliver to our customers.
Ability to learn and adapt new technologies as they appear as driven by Company requirements.
To install and maintain systems that ensure the smooth and productive running of the Company, its systems and its employees, allowing them to deliver maximum benefit to customers
To ensure end users receive an excellent level of performance from their IT systems and equipment, and which enables them to do their job productively and with minimal administrative overhead
Meet customer success criteria and performance targets
To deliver the wider security objective...