Mentus Recruitment are proud to be working with a highly specialist, private clinic on Harley Street who are seeking an IT Transformation Lead for a permanent role.
About the Practice
Our client is a leading neurodevelopmental psychiatry clinic dedicated to providing exceptional care through innovation and efficiency. We are seeking an IT Transformation Lead to spearhead our digital transformation, optimize operations, and support our growing team with advanced IT solutions
About the Role As the IT Transformation Lead, you will be responsible for managing and enhancing our IT infrastructure, software systems, and digital workflows. Youll work closely with senior stakeholders and a business owner to identify, scope, and deliver tangible efficiency improvements, ensuring our technology supports our clinical and operational needs.
The role will report directly to the business owner.
Exciting Benefits
Prestigious Location: Harley Street, Central London
Position: Full-time permanent role
Hybrid working option
egotiable Salary (depending on experience)
Annual Leave and Sick Leave
Private Pension
Employee Assistance Programme
IT Equipment
Role responsibilities
Software Configuration & Automation
Optimize and configure software tools, including Semble, Chadis, TM3, and RingCentral .
Develop KPI dashboards, automation scripts, and AI-driven dictation workflows .
Improve questionnaire tracking, medication leaflet workflows, and compliance tracking .
Implement and support further multi-factor authentication (MFA) and strengthen security measures.
Manage social media/YouTube accounts.
Ongoing IT Operations & Support
Ensure smooth IT operations, troubleshooting issues, and maintaining system uptime.
Manage onboarding/offboarding processes, including hardware and account setups.
Maintain and enhance Zoho Forms, website, and Zoom webinar setups .
Support WiFi, printer setups, antivirus rollouts, and device configurations .
Handle password resets, data cleansing in-line with ICO Data Retention Periods
Strategic IT Projects & Process Improvements
Identify, configure, train staff and launch a new secretary workflow/inbox tool and streamline email templates .
Build an automated staff invoicing system and client portal for prescription requests .
Enhance internal processes, including CQC compliance tracking, accounts auditing, and organizational chart automation .
Reduce administrative burden by automating statistics on clinic letter approval timeframes .
About You
Strong IT programming background, with experience in coding, testing, and project management .
Prior experience in healthcare IT, particularly in clinical or operational settings.
Proficient in software configuration, automation tools, and workflow optimization .
Comfortable with physical IT support (laptops, printers, networks, security systems).
Skilled in working directly with senior stakeholders to drive IT transformation.
A proactive problem-solver with a passion for streamlining operations and enhancing digital systems .
Why Join Us?
Be at the forefront of healthcare digital transformation .
Work with a dynamic team in a fast-growing neurodevelopmental clinic .
Opportunity to lead impactful projects and drive operational efficiencies.
A collaborative environment where your ideas and expertise make a real difference .
For further information or to discuss this role with our friendly team, please send in your most recent CV.
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