We have partnered with a leading Global Organisation based near the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator.
As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the utmost level of customer service.
The role offers hybrid and flexible working patterns, and occasional travel may be required as part of the role to other sites in the UK and sometimes internationally for training/development.
To be considered for the Customer Service Coordinator role:
1. Experience in a similar role/high-end customer services role.
2. Experience with SAP software.
3. Ability to prioritise and manage workload confidently.
Key Responsibilities:
1. First point of contact for customer queries and concerns.
2. Investigate customer complaints.
3. Responding to quotation requests.
4. Processing orders in a timely and efficient manner.
5. Keeping customer database accurate and up to date.
6. Working alongside a number of key stakeholders across the business including account managers, finance quality, and suppliers.
7. Adhering to all company guidelines and procedures.
Key Information about the Customer Service Coordinator role:
1. Full-time permanent role.
2. Hybrid working, 3 days in and 2 days from home.
3. Competitive Salary (DOE, skills and qualifications).
4. Flexible working available.
5. Company pension scheme.
To apply for this role please submit your CV, and we will be in touch. For more information on the role or to apply for this role please contact Reiss Craythorne on 0121 705 0077. We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this position, your CV will be kept on file, and you may be contacted for other suitable roles in the future.
#J-18808-Ljbffr