We are looking to recruit a new Team Administrator to provide a highly valued service to the clinical team in South Oxfordshire Child and Adolescent Mental Health Services (CAMHS).
We are a team who support Children and Young People & their families with moderate to severe mental health presentations. We are a multi-disciplinary team who rely upon robust administrative support to run a safe and caring service to the families of Oxfordshire.
This role is an ideal opportunity for you if you have experience of working in an administrative or secretarial role, preferably in a healthcare setting.
Main duties of the job
We are looking for someone who has excellent written and verbal communication skills, attention to detail, along with effective IT skills, a good standard of administrative skills and ability to manage competing priorities within a busy team setting.
We'll need you to work effectively as a part of the team, but also have the ability to work on your own initiative with a good understanding of information security & confidentiality.
This is a varied role, and you will play a vital role within the team, being the first point of contact for our patients. You will also work closely with our Team to provide administrative help for the clinicians.
About us
Oxford Health NHS Foundation Trust provides physical, mental health, and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset.
Our services are delivered at community bases, hospitals, clinics, and people's homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health, we offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust-wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants, and retailers
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists may apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job responsibilities
* Managing an admin inbox, including formatting letters and helping clinicians with administrative tasks
* Managing consultant diaries, as well as helping with administrative tasks for them and managing a spreadsheet
* Reception cover
* Referrals management, including use of spreadsheets
* Answering telephone and responding to emails from parents/carers and professionals from external inbox
* Helping with upkeep of the building such as IT equipment, reporting of jobs, stationery, etc.
* Covering for other administrative staff when on leave
Please see the job description for full details.
Person Specification
Qualifications
* Higher Education qualification (i.e., A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an Administration role
* GCSE English and Maths
Knowledge
* Good all-round IT knowledge
* Understanding of the Data Protection Act
Further Training/Job Related skills
* Able to manage own workload
* Able to work independently and with limited supervision
* Able to work effectively under pressure/cope with distractions
* Proficient with MS-Office, in particular Excel, Word, Outlook, Teams
* Data analysis and interpretation skills
Experience
* Relevant experience of working in an office environment as an administrator
* Relevant experience of working in a supervisory role
Personal Qualities
* Ability to deal with the public in a polite and professional manner
* Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner
* Team player with the ability to plan and organise work within the admin team to meet particular service needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,530 to £29,114 a year per annum/pro-rata
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