Job Title: Account Manager – Direct Mail
Location: Edinburgh
Reference: J3379
Contact:
Telephone: 0141 647 6688
Our client is a dynamic direct marketing agency specialising in campaign strategy and execution. They work with a wide variety of clients to provide exciting, highly targeted and effective communications.
An opening has arisen within their account management team. They are looking for an account manager with a flair for client communication and understanding consumer behaviour. Your role will be to provide high level, proactive, helpful and value-added client service and account management through the organisation of all relevant creative, print, production and postage services.
Responsible for managing an array of accounts and working as part of a team providing efficient end-to-end project management for print/mailing services, your responsibilities will include the following:
* Manage several accounts and often be the face of the company to many clients
* Prepare client quotes and invoices, checking supplier quotes, preparing purchase orders and ensuring profitability of each job
* Briefing external suppliers, from artwork, data and print through to fulfilment and postage
* Checking all information thoroughly and proof-reading accurately
* Suggesting new formats and feeding back on suggestions for improvements both to clients and the Client Services team
* Manage & coordinate the delivery of existing client direct marketing activity to agreed budget and timescales
* Develop and maintain long-term relationships with accounts, clients and suppliers
* Be happy to roll up your sleeves and stay hands-on
One of the accounts is purely postage; therefore, candidates must have solid postage knowledge to apply for this role. Additional necessary skills and attributes include:
* Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
* Organised and able to prioritise workload
* Proactive and self-motivated
* Strong numeracy skills, ability to understand data and briefs
* Good-natured and considerate
* Ability to actively participate in brainstorms and to accurately record ideas generated
* Good use and knowledge of Outlook, Word, Excel, PowerPoint
* Ability to stay calm under pressure!
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