Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Royal Derby Hospital
Town: Derby
Salary: £23,615 pro rata pa
Salary period: Yearly
Closing: 25/11/2024 23:59
Interview date: 09/12/2024
Stroke Support Medical Secretary
Band 2
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Join us and help make a real difference to our Trust.
Job overview
Are you an enthusiastic individual looking for a development opportunity or career change? Do you have demonstrable transferable administration or knowledge and skills? Get in touch and meet the team!
We are looking for a team player who we can develop into a Support Medical Secretary role within our Stroke Medical Secretary team to develop to help support teams of clinicians and provide an efficient Medical Administration service. You will be required to work flexibly with or alongside other medical secretarial staff, consultants and their teams.
Main duties of the job
* Typing and despatch of clinical correspondence relating to NHS medical patients within the quality standards and time limits as specified.
* Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers associated with the Consultant, his/her team to ensure a prompt and effective communication system.
* Assist in the upkeep of the departmental clinical admin information and general filing correspondence.
* Training will be given to ensure your understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines, Waiting list management and 18 weeks guideline.
* Responsible for the regular case note maintenance and accurate filing.
* Books and arranges meetings when required.
* To provide support and cover to other areas to the Business Unit/Division and to undertake other duties as requested.
* Answer the telephone and take messages and deal with queries as required.
Working for our organisation
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person specification
Communication
* Communicate routine information with members of a team.
* To communicate routine information with members of the team, patients and carers.
* Relays queries via the telephone from staff and patients.
Knowledge, training & experience
* A good standard of English to O level/GCSE (A-C grade) or equivalent.
* NVQ level II Business and Administration or equivalent knowledge and skills.
* Typing/Keyboard/IT qualification or experience.
* Knowledge and understanding of a range of administrative procedures.
* Ability to work independently and as part of a team.
Analytical and judgmental skills
* Ability to prioritise own workload effectively.
* Ability to exercise judgment when dealing with enquiries/problems.
Planning and organisational skills
* The ability to plan, organise and prioritise own workload and work to specified deadlines.
* Flexible approach to workload.
* Plan own letters for typing using the IT Digital Systems.
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position.
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