Full-Time, Permanent
We are looking for an exceptional new colleague to lead Admissions and Applicant Services for Royal Holloway, University of London. They will be a key part of delivering on our ambition to build an efficient and effective Admissions service that delivers a ‘best in sector’ Applicant Experience, that is responsive to the evolving needs of our future students, and which is an engaging place for colleagues to work. The Admissions team, and the smooth functioning of our processes/ systems are critical to help us deliver on student number growth ambitions.
Key duties include:
Performance – devise, implement and deliver a clear admissions process for home and international applicants to underpin the delivery of annual recruitment targets. Oversee primary levers of process including application management, offer-making strategy, service and turnaround standards.
Process Management, Quality and Delivery - ensuring the effective running of the University’s admissions function and the associated processes and teams - managing risk and performance.
Act as the Institutional Lead – provide expert advice to a wide range of stakeholders on all matters relating to admissions strategy and systems, incoming student UKVI process compliance and processes.
The right candidate will have experience of working at a senior level in an Admissions role, with excellent communication, data, organisation, and leadership skills. They should have detailed knowledge of the Higher Education sector, have worked with student record/ admissions systems and awareness of trends/ developments in relation to student recruitment and admissions.
So if you are able to manage multiple projects, enjoy working collaboratively, are committed to outstanding customer service and love a (rewarding) challenge, then we would love to hear from you.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 0225-034
Closing Date: 23:59, 27 February 2025
Interview Date: First round chemistry calls – 14 March 2025, in person second round panel interview 21/24 March 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .