Team Manager - Foods - Through The Night - Chelmsford Westway
Sector: Retail and Wholesale
Role: Manager
Contract Type: Permanent
Hours: Full Time
Shift Pattern:
Sun - Off
Mon - Off
Tue - 20.00-07.00
Wed - 20.00-07.00
Thu - 20.00-07.00
Fri - 20.00-07.45
Sat - Off
Summary:
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality, and service standards within your store.
One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.
We have a flexible/hybrid approach - talk to us about part-time or job share opportunities in this role, if it's meaningful to you, it's important to us.
What you'll do:
Your key accountabilities will include:
1. Driving a selling culture within your team
2. Consistently raising performance and capability of the team to support developing internal talent
3. Utilising and exploiting data to support operational decisions
4. Implementing a continuous improvement mentality within the team and working in partnership with the wider team
5. Energising your team to deliver first-class customer service within a fast-paced environment
Who you are:
Your skills and experience will include:
1. A proven leadership track record and the ability to lead effectively through ambiguity
2. Being digitally confident with an understanding of systems and the ability to exploit them
3. Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers
4. Ability to juggle a number of priorities whilst maintaining an excellent standard and working with pace
5. Demonstrating flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality
Everyone's welcome:
We are ambitious about the future of retail. We're disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make change happen.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try to put steps in place to help you be at your best through this process.
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