Seafreight Pricing Operative - Fixed Term, Maternity Cover Location: Burton Upon Trent Hours: Full time, 37.5 hours per week, 09:00 – 17:30 Monday to Friday About the position: The key focus of this role is deliver support to UK Seafreight Product supporting Seafreight Senior Management with maintenance and distribution of cost pricing and efficient delivery of sales pricing to relevant stakeholders Key Tasks and Responsibilities will include: Liaise with customers, other offices including overseas (internally and externally), agents, shipping lines and haulers. To be the first point of contact and to action all incoming calls from all internal/external customers. Respond to all internal/external customer enquiries promptly and professionally and escalate where necessary Provide support and cover for the rest of the departments during absence periods as and when required Liaise with stakeholders to formulate and provide Seafreight quotes in timely manner To provide and maintain and in depth understanding of the Seafreight product including Incoterms To demonstrate a high quality of excellent service To analyse cbm and w/m variances whilst demonstrating a high level of attention to detail. To ensure you have knowledge of exchange rates and maintain your knowledge daily to ensure this is up to date. Any other reasonable tasks as designated by your immediate line manager. Work closely with Pricing and Procurement Manager to develop strategies for new/ existing customers Work closely with Trade teams to monitor trends on all trade lanes Meet set monthly KPIs (including but not limited to: Number of quotes, Success rate, loss’ etc). About you: The ideal candidate will be educated in Maths and English (oral and written) to GCSE, Standard Grade or equivalent; grade A-C and be able to demonstrate highly competent computer skills in all areas of the Microsoft Suite. Minimum 3 years’ experience in Freight Forwarding – Multi National company experience advantageous Incoterms Knowledge essential Excellent written, communication and Numerical skills. Team player Excellent Timekeeping Hard working, diligent, self-motivated Can work calmly under pressure Additional Language Advantageous Salary is dependent upon qualifications and experience. Our Values: As a Global active logistics service provider, Hellmann Worldwide logistics serves solutions for every logistical challenge. In our vision, we year and strive for a better world: A world where humankind takes care of the environment, quality of life is improved, and social equity is reality. We can only realise this world together At Hellmann Worldwide logistics, we look for people who live; Our caring spirit, which makes us stand out from the rest Reliability and are accountable in every situation Entrepreneurship by knowing the business, industries and the market Forward thinking and are bold to bring in new ideas to perspectives Do you represent these values and feel like it would be the best fit? Then apply now. Right to Work UK In accordance with Home Office guidance successful candidates will be required to show evidence of their right to work in the UK before their commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the criteria and understand the immigration fees that you would be responsible for when making a visa application. All offers of employment are subject to a five year background check and criminal records check satisfactory to our Company. Successful applicants will be contacted to arrange an interview. Unfortunately due to the volume of CV's we receive we are unable to reply to unsuccessful candidates at this stage. If you have not heard from us within 2-3 weeks, your application has not be successful on this occasion. Please note should sufficient applications be received we reserve the right to close this vacancy at any time, we therefore encourage all interested applicants to apply at their earliest convenience to avoid disappointment