Do you enjoy setting the scene, coordinating and directing the cast, from rehearsal all the way through to the final curtain, you know what to do. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience Our Banqueting Team are the leaders in delivering the perfect production. They are creative, proactive problem solvers and perfectionists who ensure that our guests experience is simply stunning, where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As M&E Operations Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do Interested then why not say Yes I Can as we are looking for passionate people just like you Key Responsibilities of the M&E Operations Supervisor: -Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries -Delivers on plans and objectives where banqueting initiatives & hotel targets are achieved -Supervises the banqueting team fostering a culture of growth, development and performance within the department -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Establishes and delivers effective programmes that advance service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the M&E Operations Supervisor: -Experience in banquets -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions with proven problem-solving capabilities offering support where required -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experience of working with IT systems on various platforms -Strong communication skills Welcome to the Radisson Blu Waterfront Hotel in Jersey is set on the gorgeous coastline of the largest Channel Island, known for its craggy cliffs, sandy beaches and lush countryside. Nestled beside Elizabeth Marina on St. Aubin’s Bay, you can walk out the hotel door right onto the promenade and take in the outstanding views of the bay and historic Elizabeth Castle. Our stylish Jersey hotel offers 195 designer rooms and suites, including the recently refurbished Sea View Rooms, with soothing views and modern amenities such as free high-speed Wi-Fi. Enjoy a contemporary take on international cuisine at our on-site Waterfront Restaurant and Bar, where you can dine alfresco or sip drinks on the terrace while enjoying the pleasant climate. Our on-site health club helps you maintain your fitness routine while you travel, and our full-service salon lets you mix things up with a new look or indulge in a pampering spa treatment for an even more relaxing break. CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.