Job Overview: We at Work Lyf Group are recruiting for a Dispatch Supervisor (£30,000 per annum - negotiable on experience) for our client based in Fenton, working within the PVC window/door manufacturing industry. We are looking for an organised individual to become our Dispatch Supervisor, this includes overseeing and coordinating dispatch operations. Main Responsibilities: Ensure the most effective distribution of labour in the team Correctly complete RTWs for employees when they have been absent Perform team briefing meeting with the team when required Ensure team members are working in a safe environment and are following H&S precautions Plan and foresee trends in the volume of product through the department Perform Informal Discussions when needed with an employee when their conduct falls below Company Standards Ensure team work towards and meet agreed daily and weekly targets Ensure the vehicles have been loaded in a safe manner Waste management, compacting, offcuts and bins Be able to evaluate a load safely for lifting Investigate any missing items off a load and resolve the issue before delivery is made Liaise with other departments such as Customer Service and Transport to overcome operation issues Resolve customer complaints via portal Checking Goods In when items or collections are turned on our vehicles Effectively using our scan system Personal Specification: Have good written and verbal communication Have excellent time keeping and punctuality Hard working Ability to motivate your team Can work on own initiative Be able to prioritise tasks Be resilient Monday Thursday 10:00 19:00 and Friday 08:00 17:00 with an hour unpaid break included. Additional time may be needed until loading has been completed. ADZN1_UKTJ