Repairs Administrator - Erith, DA8 - £28,000 per annum
Are you experienced within the residential industry, and looking to take your next steps into an Administrator position?
CBW are actively looking for an Administrator to join a fantastic team based in Erith, Kent.
Brief overview;
* Monday - Friday
* 8am - 5pm
* Office based
* Permanent position
* £28k per annum
Qualifications:
* Experience: Proven track record in planning and scheduling within social housing contracts.
* Software Proficiency: Familiarity with repairs and maintenance software. Strong skill with Excel.
* Skills: Excellent time management and communication abilities.
Responsibilities:
* Call Management: Oversee incoming calls on the system.
* Diary Management: Organize and manage operatives' schedules effectively.
* Administrative Duties: Perform general administrative tasks to support the team.
* Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
* Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations.
* Document Control: Ensure worksheets are received, verified, and accurately managed.
* KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs).
* Contract Management: Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work.
* Progress Tracking: Monitor jobs from initiation to completion.
* Coordination: Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules.
* Supplier Organization: Coordinate with external supply companies to ensure material availability.
* On-site Management: Ensure tradespeople are present and tasks are completed according to agreed timelines.
* Fast-paced Adaptability: Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades.
If interested, please send your CV across to Abbie at CBW Staffing Solutions!