We have an exciting opportunity as we are growing our team for a Sales and Procurement Coordinator to join Langley!
Please note that this role is office-based in Daventry.
Job Purpose:
To deliver exceptional customer service to a variety of internal and external clients. To work as part of a small sales team, where a commitment to supporting others and working collaboratively to achieve results is paramount. Being confident in dealing with multiple contractors and suppliers on a daily basis. Having experience using Microsoft Office applications and the ability to complete multiple tasks within tight timeframes.
Key Accountabilities:
1. To process sales & purchase orders to company procedures, liaising with Credit Control where required. Check all orders before issuing them to the warehouse and accounts.
2. To organise direct deliveries for orders, liaising with suppliers & customers.
3. To allocate daily orders against the stock, so invoices can be raised.
4. To process and post invoices daily to customers.
5. To deal with telephone, fax, or email enquiries from contractors, suppliers, and external Sales team.
6. To produce quotations to contractors in relation to price enquiries. To understand margins and guidelines regarding quotations for contractors and special project-specific pricing agreements. Other quotations are to be checked before sending.
7. To ensure efficient communication between Sales Office and the external Sales team, including appropriately updating the company project database to ensure full documentation of any communications regarding projects.
8. To fulfill purchase invoice checking and authorisation.
9. To resolve customer invoice queries, contra-charges & credit requests, liaising with Credit Control to ensure issues are dealt with efficiently.
10. To fulfill Sales Office administrative duties including logging of design request forms and distribution of drawings to clients/contractors as necessary.
11. To organise contractor collections from the site and issue credits.
12. To advise contractors of forthcoming deliveries.
The above list is not exclusive or exhaustive; postholders are expected to be flexible in line with the needs of the post, department and the Company.
As a Langley employee, you will be expected to:
1. Embrace, champion, and lead the industry by torch-bearing our company values: SPIRE.
o Safety
o Purpose
o Innovation
o Responsibility
o Expertise
2. Ensure that you fully understand the company and department business plan and how these impact your day to day responsibilities.
3. Always maintain a smart and professional appearance.
4. Liaise with your line manager to understand your objectives and goals.
5. Liaise and communicate with internal colleagues positively and proactively.
Qualifications:
- A-Level or equivalent
Experience:
- Working within an office environment.
- Working on own initiative and as part of a team.
- Working to tight deadlines.
- Experience in dealing with customers.
- Developing and implementing procedures.
Knowledge:
- Computer literate in spreadsheets, databases, e-mail, and internet.
- Knowledge and understanding of the Internal Sales environment.
- Customer Service
- Liaising with Suppliers in and out of the UK.
Skills and Abilities:
- Verbal and written communication skills.
- Organisation skills.
- Able to work under pressure and tight deadlines.
- Ability to manage multiple tasks.
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