Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Hours of Work: Monday to Friday 0800-1600, with a flexi time system in place.
Location: Logistics Centre in Perry Barr.
Key Responsibilities:
* To manage the day to day running of the Vehicle Recovery Unit.
* To answer complaints received via email / telephone / letter.
* To support the management of designated contracts through day to day liaison with suppliers and customers, ensuring compliance in line with submitted contract service level agreements.
* To support forecasting, planning, procurement and delivery of commercial goods and services in accordance with demand requirements and identify/supply cost effective solutions.
* To undertake all necessary enquiries/lines of investigation to establish the true identity of a vehicle and the rightful owner.
* To authorise disposals: determining the most lucrative disposal method.
* To review and process financial submissions to ensure the timely payment/ recuperation of fees and charges.
* To manage performance delivery and staff development.
* Reporting management information as required.
* To support the continuous improvement of the Corporate Asset Management function against agreed service levels using relevant systems and by influencing and consulting with stakeholders.
* Take appropriate action to ensure productivity, efficiency and performance targets linked with service level agreements are met.
* To support the Corporate Asset Management function on projects and Policy & Procedure updates, undertaking research activities as required.
* To review and ensure compliance of Statutory Obligations relating to Health and Safety, Financial Regulations, ACPO and Home Office guidelines, Force Policy and Procedure and Standing Orders.
Knowledge and Experience
Essential:
* Proven supervisory ability in a customer facing environment.
* Proven knowledge of inventory procurement, control and quality assurance.
* Proven financial knowledge and awareness together with the ability to deliver efficiency savings.
* Proven knowledge of Health and Safety.
* Ability to effectively implement change.
* Good working knowledge of business operating and supply procedures.
* Ability to engage with stakeholders and customers at all levels.
* Ability and experience to support project research and delivery.
* Proven ability to deliver results through people and manage performance.
Desirable: Previous employment experience in a commercial services environment.
Skills
Essential:
* Performance Management skills.
* Effective communication and presentation skills.
* Resource Management skills.
* Process Management skills.
* Ability to work under pressure with competing demands.
* Proven track record of meeting SLA’s.
Desirable:
* Knowledge of Police Computer systems e.g. Oracle, My Service Portal, CX & ELVIS.
* Knowledge of Road Traffic legislation especially in relation to the recovery and disposal of vehicles.
Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Probationary Policy (current WMP Staff): Under the Probation Policy, if you are currently in your probation period, “during your probationary period you will not be permitted to apply for alternative police staff roles within the Force unless there are exceptional circumstances. In such cases, you would require the support of your line manager prior to applying for alternative roles, and if successful, your probationary period will start over.”- Policies - Probation Period (Police Staff) (wmpad.local)
Benefit Statement: By choosing to join West Midlands Police you will receive an enhanced benefits package including:
* Fair remuneration with progression opportunities and access to a very competitive pension scheme.
* Enhanced annual leave in addition to public holiday entitlements.
* Discounts across travel, parking, daily costs of living and leisure activities.
* A comprehensive well being package including 24/7 support, free eye tests and flu jabs.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.
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