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Brand Expedia & Portfolio Ecommerce Merchandising Director
Employer: Expedia Group
Location: London, United Kingdom
Salary: USD 197,000.00 - 275,500.00, USD 315,000.00, USD 185,500.00 - 260,000.00, USD 297,000.00
Closing date: 17 May 2025
Sector: Retail and Wholesale
Role: Director
Contract Type: Permanent
Hours: Full Time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We`re building a more open world. Join us.
In this role, you will:
* Global/Local merchandising strategy: Lead our global and local strategy for Brand Expedia and our Portfolio brand sales and merchandising calendar across our lines of business including hotels, vacation rentals, air, packages and car.
* Merchandising promotions: Analyze and size business merchandising opportunities leveraging multiple levers including couponing, promotions, and loyalty points.
* Traveler segment merchandising: Leverage data to define and personalize merchandising for key traveler segments.
* Merchandising execution: Lead and support the execution of traveler promotions on Expedia and Portfolio brands, coordinating implementation across Marketing, Product, Traveler Business Operations, Legal, and Finance. Ensure timely implementation of our promotions to achieve peak performance, efficiency, and scalability.
* Merchandising measurement & retro: Work with analytics and the Traveler Business Operations team to review merchandising performance, incrementality and optimize based on learnings. Lead the retro of merchandising sales and campaigns across cross-functional teams and propose appropriate optimization action to improve future delivery.
* Test & Learn: Work with Product to develop test and learn cadence across our merchandising touchpoints.
* Homepage Governance: Lead homepage and landing page design and governance, working collaboratively with cross-functional partners in the business, marketing and product.
* Competitive & Industry benchmarking: Keep a pulse on and benchmark against the travel category, key competitors and best in class merchandising.
Experience and Qualifications:
* Bachelor's degree (Marketing, Business Management, Economics), MBA Preferred
* 12+ years of business management, B2C ecommerce, B2C strategy, and retail management/merchandising experience
* Experience localizing global strategies for international markets
* Experience with A/B testing frameworks and expertise with traffic data sources
* Prior experience in project management within a B2C environment
* Experience working with stakeholders from across multiple subject areas to prioritize and mitigate issues
* Ability to manage merchandising for multiple lines of businesses and traveler segments
* Strong business insight with an ability to anticipate risks and identify contingency plans to minimize business disruption.
* Ability to analyze performance
* Communicates effectively, concisely, and tailored to the audience, honed listening skills
* Resilient and constructive when faced with change, able to shift approaches when needed in response to unexpected events and circumstances
The total cash range for this position in Seattle is $197,000.00 to $275,500.00. Employees in this role have the potential to increase their pay up to $315,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $185,500.00 to $260,000.00. Employees in this role have the potential to increase their pay up to $297,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Austin is $197,000.00 to $275,500.00. Employees in this role have the potential to increase their pay up to $315,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual`s knowledge, skills, and experience. Pay ranges may be modified in the future.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Company
Who we are
We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.
We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.
Accommodations and adjustments
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.
If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.
We're a diverse company, that feels like a community
When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.
We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.
We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.
No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.
Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.
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