Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience. From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide. What we are looking for Due to our continued expansion, we are looking for talented graduates with a passion for delivering exceptional service and generating revenue to join our fantastic global sales team. As a Business Development Executive, you will become immersed in our sales processes and functions and develop new business deals across the region to increase revenue. Location This role is based in our head office in Bracknell, Berkshire. This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per our hybrid working policy. Key responsibilities of the role Product and sales knowledge Continuously develop understanding of key products and technology relevant to our services. Remain aware of industry developments. Illustrate business advantage of our products and services to customers. Customer relationships & satisfaction Regularly contact and build effective relationships with existing and potential customers. Drive the promotion and sale of additional services to or through the customer. Coordinate internal teams to deliver to customer expectations. Escalate on behalf of the customer as required. Account planning Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis. Create and maintain documented account development plans. Work with marketing or other internal departments to proactively identify and target customers. Build sales approaches for specific customer accounts. Develop and maintain an adequate pipeline of opportunities. About you Bachelor’s Degree in a relevant subject. Confident and personable. Retail or other customer-facing experience. Passion for sales and ambitious to kick-start a sales career. Well presented and able to speak/communicate confidently with customers. Numerate. Attention to detail. Tenacious attitude, willing to put required effort in to achieve their targets. About the Company Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS). Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow. We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.