Main area Maternity Grade Band 2 Contract Permanent Hours
* Full time
* Part time
37.5 hours per week (11.5 hour shifts days and nights, Monday-Sunday including bank holidays) Job ref 358-6982817-W&C
Employer: University Hospitals of Leicester NHS Trust
Employer type: NHS
Site: Leicester Royal Infirmary
Town: Leicester
Salary: £23,615 per annum, (pro-rata if Part-Time)
Salary period: Yearly
Closing: 18/03/2025 23:59
Band 2
We are actively promoting flexible working options, helping you to manage a work/life balance.
Job overview
We are looking for a ward clerk cover for the maternity wards to work shifts over 3/4 days a week including weekends & bank holidays.
We require a reliable and highly organised individual who has excellent communication skills to work within a busy maternity service. The vacancy is at both the Leicester Royal Infirmary and Leicester General Hospital. You must also be able to demonstrate an adaptable, enthusiastic approach to your work and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area.
The post is suitable for an individual wishing to work as part of the Multidisciplinary Team, communicating with patients, families, and clinical staff in the ward environment. You must be courteous, respectful, and helpful at all times.
The successful post holder will provide and maintain an efficient and effective administration service to the ward team. Therefore, previous administration experience and computer skills are desirable.
These positions are extremely popular, and after sufficient numbers of applicants have been received, this advert will close, which may be prior to the closing date.
Main duties of the job
1. To treat all patients, visitors, and colleagues with courtesy and respect; maintaining confidentiality at all times.
2. Maintaining a clean and tidy environment, and reporting all incidents/accidents to Senior Staff.
3. To keep patient centre system up to date, including admission transfers and discharges of patients.
4. To be responsible for inpatient/outpatient notes ensuring:
* They are available and ready for use when needed.
* That reports, care plans, etc. are filed in notes.
* That notes are available for coding after discharge of patients.
* All medical staff/midwifery staff sign results and ensure timely filing of results.
Working for our organisation
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield, and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire, and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses, and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do:
* We focus on what matters most.
* We treat others how we would like to be treated.
* We are passionate and creative in our work.
* We do what we say we are going to do.
* We are one team and we are best when we work together.
Our patients are at the heart of all we do, and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
Detailed job description and main responsibilities
As the successful candidate, you will need to answer the telephone from staff, patients, and their friends & family. You will need to arrange appointments for patients and maintain patient confidentiality at all times.
As a Ward Clerk, you will be the first point of contact for patients and staff members, and you will need to answer the Ward Buzzer to let people access the Wards. The successful candidate will need to confirm who the individuals are and the reason for their visit.
You will need to have good filing skills; the successful candidate will need to file documentation and Patient Notes in a timely manner.
The role requires the use of Patient Centre, Track it & HISS; good IT skills would be beneficial.
Person specification
Commitment to trust values
* Must be able to demonstrate trust values and behaviours.
Training and Qualification
* Ability to carry out duties under instruction.
* Good standard of written and spoken English.
* Customer care training.
* Worked in a hospital or care setting.
* GCSE English and Maths or equivalent.
* Knowledge of Health and Safety.
* Understanding of diversity.
* Aware of the importance of confidentiality.
* Effective verbal and written communicator.
* Good telephone skills.
* 6 months experience as an administrator.
* Experience of HISS and patient centre.
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process, please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity, you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially, and the money will then be deducted from your salary over a three-month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
Due to the current Covid pandemic, we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients, and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid-19 vaccination remains the best way to protect yourself, family, colleagues, and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity, and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meet the needs of our diverse communities.
Employer certification / accreditation badges
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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