Maintenance Operative
Manchester
Full-Time
Permanent
Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.
As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.
Duties and Responsibilities
* Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
* Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
* Ensure all residents enjoy a high level of maintenance and cleanliness.
* Understand and respond to health and safety matters in a timely manner.
* Administer all maintenance and health and safety records.
* Carry out PPM checks (e.g. emergency lighting, fire alarm).
* Assist with visual daily health and safety checks.
* Support and complete risk assessment monitoring.
* Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
* Carry out redecoration and repairs within apartments and communal areas.
* Identify and communicate any potential areas for future works.
* Complete all paperwork and procedures in line with company policy.
* Escort contractors whilst working on site.
* Conduct building audits including health & safety and compliance.
* Assist with periodic and tenancy end inspections and associated maintenance tasks resulting form these.
* Preparing apartments for occupation.
* Support with CapEx improvement works/schedules.
* Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
* Manage and meet agreed KPI’s as set by the line manager.
* Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
Attributes & Skills
* Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
* Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
* Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
* Previous building mobilisation experience would be an advantage.
* Well organised, ability to problem solve, prioritise and work under pressure.
* Understanding the importance of achieving deadlines and ensuring quality output.
* A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
* Attention to detail and taking ownership of all of core tasks/duties.
* Professional presentation, confident and outgoing in nature.
* Excellent verbal and written communication skills.
* Excellent customer service skills.
* Fluent in written and verbal English, culturally aware and able to adapt communication style.
Hours of Work
* 40 hours per week
* Days of Work: Monday – Friday with 1 Saturday in 5 on a rota basis
* Hours of work: Between 8:00 & 19:00
Benefits
* Competitive salary
* 25 days holiday, plus bank holidays
* Paid overtime
* Company Pension scheme
* Life Assurance cover
* Employee Assistance Scheme