Job: Team Leader - Residential Support Worker Location : Wednesbury Hours: Full time (180hrs a month) Service: Children's Residential Care About the Company: Heal Care Group is on a mission to raise the bar for children in care by providing a transformative experience for children who have experienced developmental trauma. We are dedicated to a care philosophy rooted in trauma-informed practice, such as a DDP, and a commitment to connection and healing. At Heal, we are fortunate to have the opportunity to make a life-changing impact on children and on their families for generations to come. We understand the ripple effects of the work we do and we are on a mission to improve the lives of thousands of children for decades to come. Our goal is to improve the lives of children in care by raising the bar in everything we do and establishing a gold standard for residential childcare. We’re on the lookout for people who want to join our team and help us transform lives for the better. Main Duties and Responsibilities: Physical/Emotional/Social Needs of Children 1. To supervise other support worker within the team as required in line with company policy and expectations 2. To be the designated responsible person for the home and its young people when on shift, and ensure daily handovers are taking place and communications are delivered to a high standard. 3. To promote, safeguard and protect the welfare of each child 4. Encourage Children to develop their full educational and vocational attainment 5. Establish and maintain positive and trusting relationships with the children that will promote their sense of security 6. Provide firm, consistent and fair boundaries in respect of their behaviour and employ appropriate and agreed consequences. 7. Ensure that appropriate medical help is provided in cases of illness and accidents 8. Promote the development of a healthy lifestyle for Children 9. Assist Children in the development and sustaining of positive social networks with adults and other peer groups. 10. To organise and participate in group activities and group holidays Administrative 1. To undertake routine administrative tasks and provide written reports and maintain the Child’s file as required by the organisation’s policies and procedures 2. Compile reports, including Reviews, Progress and Incident reports 3. Adhere to appropriate guidelines and procedures. To receive complaints in accordance with the policies and procedures of the organisation 4. To undertake financial management and recording of day to day petty cash maintenance in accordance with the organisation’s policies and procedures 5. To carry out duties in accordance with the health & safety at work act, adopting safe working practices, in accordance with the organisation’s policies and procedures The Ideal Candidate What we are looking for: Someone who is passionate about raising the bar for children in care A minimum of Level 3 Diploma with Children & Young People Flexibility within your hours; able to work shifts, weekends Good understanding of Safeguarding Good understanding of professional boundaries and how to maintain them Pay, Perks, & Opportunity Our goal is to build a world-class care team to help us raise the bar, and whilst we understand that money isn't everything, we strive to be competitive in our compensation and to be in the top 5% of pay and perks for every role we hire for. Competitive pay - Heal strives to be in the top 5% for pay in the sector. 28 days annual leave your birthday. Fully sponsored training, certifications, and professional development. Enrolment in fully funded Level 3/4/5 Children and Young People’s Workforce qualification. £500 bonus via our 'Refer a Friend’ scheme. Employee prizes, incentive rewards, paid holidays, and much more. The opportunity to have a life-changing impact on a child.