A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.
As the Assistant Head of Events, you will play a key role in planning, selling, and executing outstanding groups and events across both hotels. From corporate functions to high-profile social gatherings, you'll ensure every event is seamless, client relationships are strong, and revenue targets are met.
Working closely with the Head of Groups & Events, you'll lead a team that thrives on creativity, organization, and exceptional service.
Key Responsibilities:
Client Management
* Build and maintain strong client relationships from inquiry to post-event follow-up.
* Conduct site inspections, showcasing event spaces and bespoke offerings.
* Provide tailored solutions to exceed client expectations.
Administrative Support
* Manage event bookings, keeping schedules and records accurate.
* Prepare and distribute contracts, event orders, and invoices.
* Support the Head of Events in sales reports and financial forecasting.
Sales & Marketing
* Contribute to sales strategies to drive event revenue.
* Assist in developing promotional materials and packages.
* Help execute sales initiatives to maximize bookings.
Team Leadership & Coordination
* Support and motivate the events team, ensuring top performance.
* Deputize for the Head of Groups & Events in their absence.
* Assist with recruitment, training, and development of department members.
Event Planning & Execution
* When required oversee end-to-end event planning, ensuring flawless execution.
* Collaborate with hotel departments (catering, housekeeping, AV) for seamless delivery of events & groups.
About You:
* Proven experience in event planning, sales, or operations within a luxury hotel or high-profile venue.
* Strong leadership and team management skills.
* Excellent communication, organizational, and problem-solving abilities.
* Ability to multitask and work under pressure in a fast-paced environment.
* Passion for delivering exceptional guest experiences and exceeding expectations.
* Knowledge of event management software and hotel booking systems is a plus.
Salary: Competitive
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
* Guest experience including dinner and drinks
* 6 complimentary nights a year at any Lore Group hotel
* Lore Group Employee & Immediate Family Rates
* Lore Group Friend and Family Rates
* 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
* 50% discount in Lore Group restaurants and bars
* Discounts in our spa and cinema
* Contribution towards Health - Cash Plan
* Life Assurance
* Length of service incentives (additional holiday)
* Bespoke training programmes
* Free meals on duty
* Incentives such as Ride-to-Work and season ticket loan
* Quarterly employee award ceremony and company staff parties
* Employee assistance programme
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