* Allocating existing engineering resources in order to meet customer expectations in a timely and cost-effective manner.
* Providing good communication at all times to both internal and external customers.
* Making sure that all incoming planned and unplanned work is reviewed, planned, prioritised, assigned and completed.
Role Responsibilities
* Ensuring that incoming work is accurately diagnosed and required parts are ordered and fitted.
* Repair and replacement of cells, stacks, control units and diagnosis via CanBus systems.
* Carrying out repairs as per company guideline systems (JETI etc) and H&S compliance.
* Completing the above work to company standards in terms of quality and time scales.
* Accurate and timely completion of inspection/defect reports.
* Accurate and timely processing of company documentation (reports, timesheets etc) and relevant updating of company records via P.C.
* Observing and maintaining health and safety and on-site housekeeping to company standards.
* Cover for other colleagues in the workshop team if required on MHE repair.
* Site visits if required.
* Liaison with internal customers and support departments.
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Workshop Supervisor, Head of Operations or Director Sales Management.
Role Requirements
* We are looking for an individual from an electrical, mechanical or MHE engineering background, preferably with battery maintenance or electrical engineering experience.
* The ideal candidate will hold a driving license and have a good level of education.
* They will also have experience of working in a workshop environment.
* Good analytical skills to enable accurate fault diagnosis.
* Creative problem-solving ability.
* Accountability/ownership, takes responsibility.
* Good attention to detail; work must be accurate.
* Planning and organising – must be able to work to deadlines and manage time.
* Good professional communication skills.
* Takes initiative, able to work unsupervised.
* Good team worker.
Skills:
* Electrical and/or mechanical engineering background, preferably in battery or electrical engineering.
* Literacy and numeracy skills to a level to follow technical instructions.
* Basic computer inputting skills.
Qualifications:
* Apprenticeship or other Engineering vocational qualifications.
* Physical requirement: Physically fit.
DESIRABLE REQUIREMENTS:
* Experience of working in Materials handling.
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