Location: Cheltenham
Rate: £11.50 per hour
Contract: Temporary
Are you looking for a short-term role where your customer service skills can shine?
Our well-established client is seeking a dependable Service Desk Assistant to join their professional team on a temporary basis. This is an excellent opportunity to contribute to a thriving organization while earning extra income.
Key Responsibilities:
* Delivering exceptional customer service through telephone and email communication.
* Handling inbound queries with professionalism and efficiency.
* Scheduling and confirming appointments.
* Directing calls to appropriate team members.
* Maintaining and updating records in the company database.
* Adhering to company policies and procedures.
Requirements:
* Strong written and verbal communication skills.
* Proven experience in a customer-facing role is highly advantageous.
* Excellent telephone manner and problem-solving abilities.
* Familiarity with Microsoft Office 365 applications (Outlook, Teams).
* Reliable, organized, and detail-oriented.
What We Offer:
* Comprehensive training to ensure your success.
* A welcoming, collaborative work environment.
* Free parking for ease of commuting.
Apply now and make a meaningful impact in this short-term role! Send your CV to Elina at i2i recruitment today.
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