Description Salary: £40,911 Grade: Level 3 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent x3 Hours: Full Time (36 hours) Closing Date: Sunday 30 th March 2025; 23:55 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. What You’ll Be Doing We have a big vision for Housing Services where we will work deep within our neighbourhoods and communities to improve our services with people who use and rely on them. We are looking for a three Leasehold Income Officers who share our vision where everyone in Camden should have a place they call home, with no one sleeping on the streets. You will work within an income team which serves 9800 leaseholders, you’ll be proactive in leasehold income recovery and account management, driving income collection and meeting performance targets while taking a relational and person-centred approach. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. All About You We’re seeking three enthusiastic individuals, who share our ambition to make Camden the best place to live and work, with a strong passion for delivering services relationally and prioritising the best outcomes for residents. You believe in housing equality, advocating for everyone’s right to a decent, safe, and warm home within the community. Proactive in addressing issues, you aim to support individuals early on while ensuring services remain accessible, approachable, and tailored to diverse needs. With a caring approach, you listen and prioritise residents' concerns, finding fulfilment in their well-being. Collaboration and connection are central to your work, ensuring no one is left behind. To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'. How To Apply To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section. To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882765/file/document?inline Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here. What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave ( bank holidays). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit 'www.camdenjobs.co.uk/staff-benefits' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcingcamden.gov.uk or post to 5 Pancras Square, London, N1C 4AG, Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.