Bristol Street Motors Ford Stafford
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every day brings a new challenge? If so, we have an exciting opportunity for you at Bristol Street Motors Ford Stafford to join our well-established and thriving team as a Service Advisor!
Salary: £30,000 basic + fantastic company benefits
Hours: Monday to Friday, 8 AM – 6 PM, plus 1 in 4 Saturday mornings
What does the role involve?
As a Service Advisor, you’ll be the face of our aftersales department, ensuring our customers receive first-class service. Your role will include:
* Building trusted relationships with customers, ensuring their experience is second to none
* Managing customer expectations and keeping them informed throughout their vehicle’s service or repair
* Upselling additional services and products where appropriate
* Following up with customers to ensure they’re delighted with the work carried out
Who are we looking for?
For this role, we are looking for you to have a previous customer-facing service experience; this is essential for you to be considered. Previous experience within the role would be beneficial but is not essential.
Why join us?
* Career development – we invest more in colleague training than any other motor retailer
* Exciting and dynamic role – be the key link between our customers and the workshop
* Fantastic benefits package, including:
o 25 days holiday (rising with service) + bank holidays
o Exclusive discounts & cashback with top retailers
o Preferential Service Rates
o Colleague Purchase Scheme
o Share Incentive Scheme
o Pension
o Enhanced Maternity & Paternity
Ready to join a business that values your growth and success?
If you’re ready to take the next step in your career, apply today!
#J-18808-Ljbffr