Support the with drafting and prepare data on and scheduled reporting requires for the organisations. Create systems for logging and recording that that all users complete and sign user agreement access forms. Raise and escalate systems issues with the relevant provider, liaising regularly to seek quick resolution. Undertake regular review and audit of the access users have to the system to ensure that those who have had training and a user account created use the system as expected and ensure that no inappropriate access is given to the system. Support testing, update and upgrade processes with technical advice throughout user testing period, recording any issues experienced with the system configuration. Support to ensure that the system remains live and that robust mechanisms are in place to manage changes of roles and user access along with the management of leavers with access to the system. Maintain access for Easy Expenses and Epay for users, dealing with queries and escalating as necessary to the People Services Team for support (Intention to move to one system in future which would potentially link to roster).