The successful candidate for the role of Customer Service Assistant will focus on, but not limited to, the following duties and responsibilities
Having Knowledge about our products & services. 2. Strong communication -analytical-written-verbal- negotiating skills. 3. Working as Team member departments, co-workers at all levels to meet the goals. 4. Providing Quotes to Customers. 5. Lead Generation. 6. Understand and work on customer complaints and resolution. 7. Follow required training to perform the job with great efficiency. 8. Provide knowledgeable answers to questions about product, pricing and availability 9. Provide Technical Support to International Customers. 10. Ecommerce Assistance. 11. Online Research. 12. Assisting and coordinating with the sales team. 13. Assisting the Front Office team. 14. Assisting with inventory control. 15. Organizing staff meetings and updating calendars. 16. Assisting and supporting management.
Key Requirements:
Minimum Bachelor’s degree ideally Business degree
Active listening skill
Excellent communication skills are essential. IT skills are also essential, particularly in MS Office.
The successful candidate must be: well presented, clear, concise, confident and very well organized.
Other key characteristics are results orientated, flexible and capable under pressure.
Overseas candidates are eligible to apply for the JOB but before commencing work must establish the right to work in the UK immigration status
In return we offer a stimulating environment in a very growing and dynamic culture with a competitive salary on offer plus benefits. We offer phenomenal opportunities for our employees and hard work, flexibility, and innovative thinking are rewarded with increasing responsibility and opportunity.