Hospital Discharge & Community Support Worker
2 Positions Available - One covering West Dorset, one covering East Dorset
Salary: £15,204 for 24 hours per week
Contract Type: Part Time, Permanent
The first suitable applicant will be appointed
YOU is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people across Hampshire, Portsmouth, Somerset, Dorset, Sussex, Wiltshire and The Isle of Wight to give them the tools and resources they need to live independent, secure and valued lives.
Essential Requirements:
* Have relevant experience in healthcare or community support roles
* A passion for improving patient outcomes and community well-being
* Willingness to undergo training and continuous professional development
* Be caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels
* Have a broad skills and knowledge base including knowledge of housing related support; housing law; debt; welfare benefits; welfare reform and universal credit
* Have experience of working with clients to produce strength based support plans and positive risk management
* Have experience of working with a diverse range of client groups
* Have knowledge of safeguarding for adults, children and young people
* Be able to prioritize own time / workload
* Be able to keep up to date and accurate case notes
The Role:
The essence of this role is to provide dedicated discharge and resettlement focused support to individuals who are experiencing barriers to returning home safely. This will be delivered through a range of interventions such as telephone and face-to-face support.
As a Hospital Discharge & Community Support Worker you will be responsible for:
* Managing your own caseload, providing one-to-one support out in the community and in a hospital setting.
* Meeting 1:1 with clients, in hospital, their accommodation or another venue of their choosing, in order to provide tailored person-centred support, promote their independent living skills, health and wellbeing, and develop greater resilience.
* Providing practical support, for example, navigating an individual through a housing or benefits application.
* Encouraging individuals to gain access to resources that they may not have been aware of that support positive health and wellbeing, for example, to addiction services or connecting to a social group or activity.
* Supporting people to find long-term solutions that will promote independence.
* Supporting clients to access suitable long-term accommodation and any support with resettlement from hospital.
* Partnership working with a range of agencies and organisations, often advocating on a client’s behalf.
About You:
Are you passionate about making a real difference in people's lives? We're seeking dedicated individuals to join our team as Hospital Discharge and Community Support Workers.
Be a crucial part of the healthcare journey, helping patients transition smoothly from hospital to the community when they are medically fit for discharge and need extra support to return home safely, both from the emergency department and from the wards.
Have the ability to connect with individuals during vulnerable times and provide genuine support.
Able to thrive in a fast-paced environment with the flexibility to handle diverse situations.
Someone with strong verbal and written communication skills to liaise with various stakeholders effectively.
Be able to work flexibly in the Dorset Council area and travel within the county depending on the needs of patients.
This role does not include the delivery of personal care.
Job Type: Part-time
Pay: £15,204.00 per year
Expected hours: 24 per week
Benefits:
* Cycle to work scheme
* Health & wellbeing programme
* Sick pay
Shift:
* Day shift
Application question(s):
* Do you have a Level 3 Diploma in Health & Social Care or relevant experience?
* Are you interested in the role covering East Dorset or West Dorset?
Experience:
* Working with vulnerable adults: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: On the road
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