Role: Customer Service & Bookings Administrator Location: Pudsey, LS28Salary: £25,000, plus annual bonus Looking for a full time role that’s the perfect mix of general customer/ client service and organisation? In the role of Customer Service & Bookings Administrator, you will be key in providing excellent customer service while managing a variety of tasks related to bookings, permits, and documentation. If you thrive in a fast paced environment and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities as Customer Service & Booking Administrator will include:
* Schedule and manage job bookings efficiently, ensuring all details are accurate.
* Coordinate the application process for necessary permits, ensuring all required documentation is in place.
* Regularly update and maintain customer details on internal and external portals.
* Send service reports to customers, ensuring all information is clear and timely.
* Answer customer calls and handle email enquiries professionally and promptly.
* Ensure smooth processes and seamless coordination between departments and customers, maintaining high standards of organisation.
What we are looking for:
1. You will be liaising with customers, suppliers, and various departments, s...