Locations: Field Based - Shetland (ZE), Orkney (KW), Lewis and Harris (HS), Oban (PA), Falkirk (FK), Aberdeen (AB), Edinburgh (EH), Newport (NP), Southampton (SO), Hereford (HR), North/Northwest Wales (LL), York (YO), Inverness (IV), Bath (BA), Blackpool/Lancashire (FY), Perth (PH), Leicester (DE, NG & LE), Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience
Everyone belongs at OVO
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences, and backgrounds to join us.
Teamworking for the planet
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. You’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
This role in a nutshell:
You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers, offering amazing customer service, carrying out smart installs, and providing fantastic energy efficiency.
You will report directly to the Metering Team Manager. As a team, you will be responsible for safely carrying out smart metering installations and maintenance, ensuring fantastic customer service and energy efficiency.
You’ll be working 42.5 hours per week based in one of the areas above, with some travel required for training and to support customer demand. The role involves driving one of our EV vans for work purposes only.
Your key outcomes will be:
* Being a passionate advocate of OVO’s Plan Zero and energy efficiency, delivering the highest possible level of customer satisfaction.
* Engaging with our customers on the benefits of smart meters, including how to monitor and reduce their energy consumption.
* Continuing to develop with support and coaching from mentors and your Manager.
* Ensuring you have the right materials stocked in your van and a proactive approach to pre-visit communication.
* Adapting working methods to install smart metering systems in a range of customer environments.
* Identifying unsafe situations and taking appropriate action.
* Collaborating with peers and colleagues to ensure we deliver on our customers’ needs.
* Taking ownership to work on your own initiative and regularly refreshing your knowledge and skills.
* Carrying out risk assessments to ensure safety.
* Preferable experience on RTS/MRMM/THTC.
Systems: Safety Culture, Bybox, Zeno, Smartphone/handheld device
You’ll be a successful Smart Energy Engineer at OVO if you…
* Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
* Have a minimum of 6 months experience as a Smart Energy Engineer/Dual Fuel Meter installer.
* Hold a current full manual driving license (with up to 6 points) valid in the UK.
* Have a strong desire to learn and adapt to new ways of working.
* Demonstrate key behaviours that align with our OVO values.
* Value diverse perspectives and experiences.
* Are comfortable talking to and helping our customers in their homes.
* Are great at multitasking and managing your time.
Let’s talk about what’s in it for you
We offer plenty of green benefits and progressive policies to help you feel like you belong at OVO, including 9% Flex Pay on top of your salary.
Here’s a taster of what’s on offer:
* 34 days of holiday (including bank holidays).
* Healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more.
* Wellbeing benefits like gym membership, travel insurance, and dental insurance.
* Discounts on solar, smart thermostats, and EV chargers.
* Cycle to work scheme and public transport season ticket loans.
For your Belonging
We have 8 Belonging Networks at OVO. When you join OVO, you can play a part in these Networks.
Oh, and one last thing...
We’d be thrilled if you tick off all our boxes, yet we also believe it’s important we tick off all of yours. If you think you have most of what we’re looking for but not everything, go ahead and hit apply. We’d still love to hear from you!
If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
#J-18808-Ljbffr