Outbound Sales Coordinator - The Waterfront, Newburn, Riverside, Newcastle
Join a market leader and support our dynamic sales team Salary: £27,000-£30,000 (dependent on experience) plus bonus/OTE
Flexible benefits, up to 27 days holiday+ bank holidays & additional leave purchase scheme
Hours: 37.5 per week, Monday-Friday
Sector: Packaging Distribution
Unpack a rewarding sales career with Macfarlane Packaging
At Macfarlane Packaging, we're in the business of protecting what matters—our people, our customers, and the planet. We're equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming. With over 75 years of industry expertise, we combine stability with innovation in a fast-paced, results-driven environment. If you're eager to support a top-performing team and develop your skills in sales administration, read on…
Your Role: Outbound Sales Coordinator
Working as an integral part of our local team based in Newcastle, you will take ownership of managing your area independently, with responsibilities including the development of a portfolio of existing local accounts and the proactive pursuit of new business. This is a transactional sales role, involving regular outbound calls to both existing customers and prospective leads to drive growth through line extensions and increased customer spend. You'll also have opportunities to attend customer site visits to support relationship-building and business development. This position offers hybrid working and targeted customer engagement.
What You'll Be Doing Conduct proactive sales calls to explore opportunities for new business, generating valuable sales leads.
Undertake research, making outbound calls to identify & engage with prospective new customers
Proactively develop existing accounts by identifying and seizing opportunities for up-selling and cross-selling across the product portfolio.
Utilise CRM system (MS Dynamics) to diligently follow up on all new and existing sales leads, enquiries, and quotations.
Take initiative to contact lapsed and underutilised accounts to promote the breadth of Macfarlane's product and service offerings.
Foster and maintain a comprehensive knowledge of all packaging solutions, actively sharing insights and expertise with colleagues.
Leading on account development activity to achieve up-sell/cross-sell opportunities
What We're Looking For
You'll be an organised and proactive professional with a knack for outbound sales, someone who thrives on targets and relishes the ‘thrill of the chase' when forging new customer relationships. We're looking for a dynamic and forward-thinking individual who can adapt quickly to offer tailored solutions and communicate effectively with a range of stakeholders. Specifically, we'd love to see: Minimum 12 months' previous experience working within a similar targeted outbound B2B sales role (and able to demonstrate success having hit/exceeded targets)
Strong and effective telephone manner, with a documented history of establishing rapport with customers to facilitate successful sales interactions
Previous experience in proactively engaging in outbound calling to existing customers for up-selling and cross-selling purposes
Proficient IT skills, including intermediate-level proficiency in Excel and prior experience with CRM systems for data management and analysis
Solid numerical skills with keen attention to detail and the ability to interpret and analyse data accurately
Why Choose Macfarlane
We reward your contribution with a competitive salary and a benefits package designed to enhance your work-life balance, including:
• 25 days holiday (rising to 27 with service) + bank holidays
• Flexible benefits, including enhanced pension and life assurance
• Wellbeing and employee assistance programs
• Extensive training and career development opportunities
• Employee discounts, volunteering days, and more!
Shape Your Future with Us
At Macfarlane Group, your potential is limitless. We empower our people with structured career pathways and continuous training, so whether you're expanding your skills in sales support or aspiring to new challenges, your future is bright with us.
Ready to Take Your Sales Career to the Next Level
We're moving fast to find the right candidate, so apply now! Click ‘Apply' to submit your up-to-date CV. All applications will be acknowledged. We're an equal opportunities employer and welcome applicants from all backgrounds. If you require any adjustments during the recruitment process, please let us know.
No recruitment agencies, please.
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