Platform Support Engineer
Salary: £25,000 - £40,000 per annumRole Type: Permanent, Full TimeLocation: Shrivenham (Hybrid - typically 3 days on-site, 2 days from home)*UK Security Clearance is required for this position, UK Passport holder required.
About the Role
We are looking for a Platform Support Engineer to join our team, providing critical support and maintenance for enterprise platform infrastructure. This role is essential in ensuring the stability, performance, and security of key business systems, including Active Directory, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and Unified Access Devices (UADs). As a key member of the support team, you will monitor platform performance, troubleshoot issues, and collaborate with engineering teams to enhance system efficiency and reliability. This is an excellent opportunity for someone passionate about technology and problem-solving within a dynamic and secure IT environment.
Key Responsibilities
1. Monitor platform infrastructure, ensuring optimal performance and availability.
2. Provide Level 2 and Level 3 support for enterprise systems such as Active Directory, SCCM, SolarWinds, and VDI environments.
3. Diagnose and resolve platform-related issues...