About the Role
As part of the Resorts leadership team, you will manage both internal teams and external service providers to ensure planned and reactive works are completed to the highest standards, covering all facilities at the resort including entertainment venues, pools, restaurants, rides, and landscape areas.
The overall resort spans over 300 acres with an annual repairs and maintenance budget of approximately £3m.
This role requires coordination and control to deliver a prompt, efficient, and high-quality service, ensuring compliance with all current statutory legislations while actively looking to implement processes and procedures for improvements.
You should be a real advocate for your team’s fulfillment at work, conducting regular one-to-ones and personal development plan discussions to support their growth and career with Butlin’s. You will manage your budget closely, driving your team to deliver KPIs based on sales and costs in line with our business plan and regularly reviewing this to identify areas of opportunity and risk. This will also involve working closely with our Operational Teams to project guest demand and team requirements accordingly.
As with all roles at Butlin’s, no day will be the same, and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced Head of Facilities or Senior Facilities Manager with excellent operational knowledge in hard facilities management across a range of specialisms. You should have a credible background in a similar M&E infrastructure environment leading large teams that can manage the day-to-day operations of a busy resort.
You must have the ability to lead, motivate, and engage your team, even during high-demand periods. Additionally, you should be adept at managing multiple priorities and adapting quickly to changing requirements. With a mixture of permanent team members and contractors, it is all about delivering excellent standards.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve delighted hundreds of thousands of guests each year, whether on a non-stop action family break or our epic adult-only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re dedicated to providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
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