Triage Nurse, Integrated Single Point of Access (ISPA)
Are you looking for a new and exciting challenge? This is a great opportunity to join one of our Integrated Single Point of Access Team. We are looking for experienced and motivated clinicians with a nursing qualification and a keen interest and/or experience in triage.
This role is being established following a review as part of our transformation programme. There will be a multi-disciplinary workforce in the ISPA alongside our experienced administration team. You will be responsible for the triage and prioritisation of all new referrals as well as the prioritisation of unplanned same day care for our existing patients. You will require expert clinical knowledge and judgement to facilitate your decision making.
The roles will be office based and we can offer flexible working to support your work life balance. This service will operate from 8am to 8:30pm, 7 days a week.
This is an exciting role in a dynamic service and we welcome your application.
The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.
Main duties of the job
The roles are designed to prioritise care on an urgency basis along with supporting the journey through services. You will work closely with primary and secondary care as well as local third sector and voluntary organisations. The roles will support patients to ensure they receive care from the most appropriate team or service. As part of this role you will also virtually consult with staff, patients, carers and other professionals.
The post holders will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.
The post holder will effectively coordinate the resources available within Out of Hospital services to maximise access to services or signpost to other appropriate services available.
The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patient.
The successful candidate need to be prepared to adapt to the changing needs of the Trust and the community models of care as they arise.
The service is committed to providing the right candidate with a development programme that will not only enhance their academic qualifications and nursing interests, but will also provide an excellent foundation for professional development, as well as gaining an insight into the intra-organisational structure and processes.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust. This training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to:
* Explore leadership within the NHS
* Promote Trust Values and Behaviours
* Develop your Leadership effectiveness and skills
* Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role
After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities. We offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3, 5 and 7.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Qualifications & Training
Essential
* Diploma or Degree in Adult Nursing
* Registered as fit to practice by the Nursing and Midwifery Council (NMC).
Knowledge & Skills
Essential
* Effectively prioritises and co-ordinates own work
* Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required
* Commitment to the needs of the service including a flexible and adaptable approach in the work environment/ work practices
* Effective communication skills written and verbal.
* A team player able to work well with others and demonstrate commitment to team objectives.
Desirable
* Good information technology skills
Experience
Essential
* Experience of working within a community setting
Employer details
Employer name
Address
Single Point of Access (Daisy Lane)
Middlesbrough
TS7 9JF
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr