Job Description
Position Title: Receptionist/Administrator\n Location: Luton, Dunstable Road\n Salary: £20,000+\n Reference: BH-37518\n Work Type: Full Time – 09:00 to 17:30 Monday to Friday\n \n About The Client:\n My client is a well-established, multi-service law firm with an excellent reputation for delivering high-quality legal services to individuals, SMEs, and larger corporations. With a collaborative and supportive working environment, they are committed to professional development, employee wellbeing, and maintaining a strong work-life balance.\n \n Position Overview:\n An exciting opportunity has arisen for a Receptionist/Administrator to join the team. This role will suit a friendly and professional individual who thrives in a busy environment and enjoys client-facing duties alongside a range of administrative responsibilities.\n \n Key Responsibilities:\n • Welcoming clients, visitors, and staff to the office\n • Managing visitor sign-in procedures and maintaining meeting rooms\n • Setting up meeting rooms and providing refreshments as required\n • Assisting with meeting room bookings and events preparation\n • Answering and directing incoming calls across multiple offices\n • Managing incoming and outgoing post and handling deliveries\n • Overseeing stationery and supplies for both offices\n • Supporting administrative tasks such as binding, laminating, scanning, and photocopying documents\n • Managing the Franking machine and coordinating with Royal Mail\n • Assisting with file retrievals from off-site storage\n • Ensuring the reception area is kept tidy and professional at all times\n • Providing general administrative support and assisting with ad hoc projects\n \n Requirements:\n • Previous experience in a receptionist or front-of-house role (legal sector experience beneficial but not essential)\n • Excellent verbal and written communication skills\n • Professional telephone manner and strong interpersonal skills\n • Ability to handle confidential information with discretion and diplomacy\n • Strong organisational and time management skills with the ability to prioritise changing workloads\n • Positive, service-orientated attitude with a ‘can-do’ approach\n • Strong IT skills, including proficiency in MS Word, Outlook, and Excel\n • Efficiency, reliability, and flexibility\n • Ability to work independently and collaboratively\n • Initiative and proactive problem-solving skills\n • A valid driving licence would be advantageous\n \n The Benefits:\n • Competitive salary\n • Staff introduction bonus\n • 25 days holiday\n • Pension scheme (salary sacrifice)\n • Death in service benefit\n • Cycle to work scheme\n • Long service awards\n • Cash health plan (offered from time to time)\n • Enhanced sick pay\n • Free eye tests and paid flu vaccinations\n • Discounted legal services\n • Opportunities to participate in company-sponsored charitable events\n \n How to Apply:\n Apply in the strictest of confidence online or via telephone – no CV needed for an initial conversation.\n \n Contact Person: Shabir Jiza\n Contact Email: (url removed)\n Contact Phone: (phone number removed) or (phone number removed)\n \n IMPORTANT: PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.\n \nIn accordance with [The Conduct of Employment Agencies and Employment Businesses Regulations 2003, Regulation 19]((url removed))