ROLE: Support Technician (Plaster Room Technician)/ Administrator – Dental Laboratory
TYPE: Full time
TERM: Permanent
LOCATION: Borehamwood (WD6)
SALARY: £25,000.00 - £30,000.00
WellTech Dental Lab is a newly established dental laboratory that is quickly growing. We are committed to providing our customers with the highest quality dental restorations/ prosthesis, made to their exact specification. We use state-of-the-art equipment and materials, and our team of experienced dental technicians provide our customers with the best possible service.
We are currently hiring a plaster room technician who will also support with administration of the laboratory. The role is integral to the day-to-day operation and is key to ensuring everything is working efficiently. Duties will include:
Administration:
* Dealing with incoming enquiries.
* Checking in incoming cases and logging on CRM system.
* Communicating with dentists and dental surgeries.
* Dealing with complaints and order issues.
* Working with contractors and suppliers.
* Managing cases to ensure they are completed within given timeframe.
* Doing regular postal runs to ensure orders go out in a timely manner.
* Dealing with invoicing and credit control.
Support Technician:
* Taking 3D scans.
* Sending products to 3D printing for manufacturing.
* Mixing plaster.
* Pouring impressions.
* Pinning and trimming plaster models.
This role is well suited for someone with experience as a dental lab technician looking to focus more on the operations of the lab or an administrator looking to progress as a dental lab technician.
The ideal candidate will possess the following experience and skills:
* 1+ years recent experience working in a dental lab.
* Strong attention to detail.
* Excellent communication skills.
* Ability to work under pressure.
* Strong team player.
* Extensive experience using various computer systems.
* Technology focused with the ability to learn systems and equipment quickly.
Preferred Experience:
* GDC registered.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company pension.
Schedule:
* Monday to Friday.
Ability to Commute/Relocate:
* Borehamwood: reliably commute or plan to relocate before starting work (required).
Education:
* Bachelor's (preferred).
Experience:
* Administrative: 1 year (required).
* Dental lab: 1 year (required).
Language:
* English (required).
Work Location: In person.
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