Job title: Casualty Claims Handler
Salary: £34,000
Location: Glasgow
PURPOSE OF ROLE
We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.
RESPONSIBILITIES
* Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
* Identify and handle customer complaints effectively
* Negotiate settlement of claims and ensure high levels of customer care
* Engage with internal partners and clients to ensure fair and robust investigation of claim cases
* Participate in audits when required
QUALIFICATIONS
* Previous claim handling experience
* Experience in the financial services or insurance sector preferred
* Experience dealing with Casualty Claims is advantageous
* Proficiency in Microsoft Office applications
EXPERIENCE
* Proven work experience in a customer-facing environment
* Experience working in a commercial insurance claims environment is advantageous
SKILLS<...