Minor Works Programmer - Home Office and MOJMonday to Friday Full Time Hour
Salary £28,000
Role is based in our T2 Office Birmingham, B37 7ES (Majority of week will be office based working with some home working)
Job Purpose
To support in the delivery of the additional (billable) work within the CCS Framework contracts for the Home Office (HO) and ministry of Justice (MOJ) which covers over 200 manned and unmanned TFM sites across the UK and Europe. This involves liaising with subcontractors/ operations to obtain quotes. Calculate and submit quotations within the contract agreed SLA and coordinate works through to completion.
Supporting the Operational and Commercial teams in delivery of Additional Works to ensure contractual commitments are met to maximise revenue and profit margin on the HO and MOJ Contract. This will involve co-ordination, planning and control of delivery of small out of scope works requests, obtaining and preparing and submitting quotations via the approved preferred supply chain and direct labour delivery functions. The role will minimise PMS deductions by ensuring SLA's are met and the progress of additional work is tracked, updated and progressed to completion through the IFM CAFM systems.
ResponsibilitiesDaily management and progress of Work Orders through their life cycle to a stage of completion, in a timely manner to meet contract SLA. Responsible for the processing of all additional, recommended and out of scope works requiring authorisation via the Client in a timely manner as per contractual timeframe. Detailed planning and co-ordination of Work Orders with supply chain, internal operations and commercial teams. Support of incidental works and other new works programmes. Ensure that information of progression of Work Orders held on CAFM systems are recorded accurately and in a timely manner. Ensure consistent full summary of audit trail of scope of works, quoted costs, POs and completion details including paperwork are logged in CAFM system. Liaising with Operations in the raising of supply chain orders, and the administration of sub-contractors, including reviewing schedule of rates, with supply chain partners to meet service needs and contractual timeframes. Working closely with the Contract teams to ensure reactive, and new works are priced in accordance within the contract.
Knowledge Skills & ExperienceExperience of FM operations and Project delivery, across the entire Total Facilities Management spectrum. Attention to detail, a focus on standards, methodical & organised approach to managing and prioritising workload to meet deadlines. Computer literacy, competent with the Microsoft Office suite and working knowledge of Maximo. Understanding of Work In Progress (WIP), assisting to keep WIP for the contract at a minimum at all times.Demonstrable experience of budget management and cost control of high volume of small value works Experience of using the NEC3 form or any other form of IFM/small works contract.