Job summary This is an exciting opportunity to develop and support systems for managing patient based information and appointment booking in the Community Podiatry Service. The main aims are to develop and implement communications with patients, manage patient referrals and appointments on a new pathway. The administrative team is based at Ilkeston Community Hospital. We are a large and dynamic Podiatry service of more than 100 staff working across all service areas in Derbyshire. Main duties of the job We are looking for someone with understanding of the SystmOne clinical record system, booking appointments, communicating directly with service users, and is keen to develop the current system You will be someone who has drive, new ideas and is keen to improve and develop current systems to ensure better patient care and to free Podiatrists capacity to enable focus on clinical work. You will have a commitment to providing a high standard of patient-focused care and be a strong team player. You will be interested in Podiatry and have a compassionate, positive understanding towards neurodiversity. About us Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire. We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa, pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 842-SCS-5088-24 Job locations Derbyshire Ilkeston Community Hospital Ilkeston DE7 8LN Job description Job responsibilities PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Job description Job responsibilities PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Person Specification Education, Qualifications and Training Essential English Language qualification (for example GCSE or equivalent) Desirable CLAIT or equivalent Word-processing certificate Experience and Knowledge Essential Experience of providing secretarial/admin support services Knowledge of Local Area Previous NHS experience Experience, and use of TPP SystmOne Desirable Understanding of Podiatry Understanding of neurodiversity Skills and Attributes Essential Able to communicate with the public and professionals at all levels Ability to organise and prioritise workload effectively, at times working to tight deadlines Excellent IT skills using Microsoft Office programmes & Excel Excellent telephone skills Aptitude and Personal Qualities Essential Ability to remain calm under pressure Able to use initiative Positive approach to work Must be a team player and be able to communicate in a team Person Specification Education, Qualifications and Training Essential English Language qualification (for example GCSE or equivalent) Desirable CLAIT or equivalent Word-processing certificate Experience and Knowledge Essential Experience of providing secretarial/admin support services Knowledge of Local Area Previous NHS experience Experience, and use of TPP SystmOne Desirable Understanding of Podiatry Understanding of neurodiversity Skills and Attributes Essential Able to communicate with the public and professionals at all levels Ability to organise and prioritise workload effectively, at times working to tight deadlines Excellent IT skills using Microsoft Office programmes & Excel Excellent telephone skills Aptitude and Personal Qualities Essential Ability to remain calm under pressure Able to use initiative Positive approach to work Must be a team player and be able to communicate in a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Derbyshire Community Health Services NHSFT Address Derbyshire Ilkeston Community Hospital Ilkeston DE7 8LN Employer's website http://www.dchs.nhs.uk/ (Opens in a new tab)